REFUND AND CANCELLATION POLICY PRIOR TO COMMENCEMENT OF COURSES:
An applicant denied admission by the school is entitled to a refund of all monies paid.
Three-Day Cancellation by Applicant: An applicant who provides written notice of cancellation within three days (excluding Saturday, Sunday and federal and state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid. No later than 30 days of receiving the notice of cancellation, the school shall provide the 100% refund.
After Three-Day Cancellation by Applicant: An applicant requesting cancellation more than three days after signing an enrollment agreement and making an initial payment, but prior to entering the school, is entitled to a refund of all monies paid less the enrollment deposit of $50.
Cancellations by School: If a class is canceled by the school, applicant will be entitled to register in a different class or request a refund. If requested, a 100% refund will be made no later than 30 days after the cancellation.
REFUND POLICY AFTER COMMENCEMENT OF COURSES:
1. A student choosing to withdraw after the commencement of a course is to provide written notice to the ThermalStar administrative office. The notice is to indicate the expected last date of attendance and be signed and dated by the student.
2. If the student does not return from an authorized leave of absence (see Special Cases below), refunds will be made, if eligible within 30 days from the end of the leave of absence.
3. A student will be determined to be withdrawn from ThermalStar if the student has not attended any class for (2) two consecutive class days without prior written approval.
4. All refunds will be issued within 30 days of the determined withdrawal date. The refund shall be paid to the student, unless payment to another entity is required.
REFUNDS – ADJUSTMENT OF TUITION CHARGES
Students who voluntarily or involuntary withdraw after beginning a program and prior to completing 50 percent of the scheduled period of enrollment (defined as the entire course), are entitled to a prorated refund based on the tuition and fees assessed to the student. No refund will be given to a student who withdraws after the halfway point of the course (50% or more of the scheduled period of enrollment).
After the commencement of classes, the tuition refund, less the enrollment deposit amount of $50, shall be determined as follows:
% of clock hours attempted
Tuition Refund Amount
10% or less
More than 10% and less than or equal to 20%
More than 20% and less than or equal to 30%
More than 30% and less than or equal to 40%
More than 40% and less than or equal to 50%
More than 50%
In the event of a fully documented extreme illness or personal emergency that makes it impractical for the student to complete the course, ThermalStar may modify the tuition refund policy as deemed fair and reasonable to both parties. The student must provide legitimate documentation.
HOW TO WITHDRAW:
A student may voluntarily withdraw from a ThermalStar course by providing written notice and submitting it to the ThermalStar administrative office. The notice is to indicate the expected last date of attendance and be signed and dated by the student. The termination date will be the student’s last date of attendance.
In the event ThermalStar cancels or changes a course in such a way that a student who had started course is unable to complete it, ThermalStar will refund all monies paid by the student (or employer) for the course within 30 days.